We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s face to face, online or on our app. Maybe that’s why we were rated #1 for our store services in the latest CMA service quality survey*.
…and start using it straightaway. Your new debit card will drop into your letterbox in days, or you can visit one of our stores to have it printed.
To get started, all you need are a few details, a photo ID and a camera to take a selfie – don’t forget to smile.
We’ve temporarily changed our contact centre opening hours to:
Our easy-to-use digital banking options let you view your statements, make payments on the go and open new accounts when it suits you.
We encourage all customers to use our online services for your banking needs during the current lockdown. If it’s essential for you to visit one of our stores, we are still here to help with slightly different opening hours.
From Monday 18 January our stores will be open Monday to Friday from 10am to 4pm, with some stores remaining open on Saturdays. These changes are temporary and will be reviewed again on 1 March 2021.
Check our full list of stores and hours here. If you must visit us, please follow the Government guidelines on social distancing and face coverings.
From current accounts to savings and mortgages, our personal banking range is designed to cover everything you need
Open a Current Account in person or online and start using it straightaway. If you’re in a store or passing by, we’ll print your new debit card on the spot
Log in to our app with your face or fingerprint, and manage your accounts with a tap. Plus, track your spending with our Insights feature
From straightforward bank accounts to asset finance, we’ve got the know-how to help you. And because business isn’t always
9 to 5, we aren’t either
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.
Independent CMA survey carried out in Great Britain by Ipsos MORI between January 2020 and December 2020 – Services in branches and overdraft services. Results at www.ipsos-mori.com
Independent CMA survey carried out in Great Britain by BVA BDRC between January 2020 and December 2020 – Services in branches. Results at www.bva-bdrc.com