It’s simple and hassle-free. Whether you’re already a Metro Bank customer or you haven’t joined us yet, with the Current Account Switch Service we can have your balance and regular payments transferred over in days.
Your regular payments, including any Direct Debits and standing orders, will transfer to your new account.
Any payments made to your old account after the switch date will be automatically redirected to your new one.
If you already have a Current Account with us, you’re ready to go. It’s easy to switch online – all you have to do is fill out our switching form, and we’ll take it from there.
Before you get started, make sure you have the following details to hand:
For more info, read through our Current Account Switch Guide.
Don’t have a Current Account with us yet? You’ll need one first. You can do this in store, or open a Current Account online now.
If you already have a Current Account with us, visit us in store and one of our colleagues will help you get started with your switch.
Use our store locator to find your nearest Metro Bank – we’re open seven days a week, early ‘til late.
Remember to bring:
For more info read through our Current Account Switch Guide.
Once you’ve told us you’d like to switch, and given us the details we need, our switching team will take care of the rest. We will:
When your switch is complete, we’ll let you know by email.
Got a question about moving your accounts to Metro Bank? Find the answer here.
We aim to reply within two working days of receiving your form. If you haven’t heard from us by then, please call 0345 08 08 500.
If there are still seven working days before your scheduled transfer date, we can cancel the switch. Call 0345 08 08 500 and our switching team will let you know what you need to do. If you’re within seven working days of the transfer date, the switch process will have already started and we can’t cancel it. You would then need to switch back.
Future payments that are sent to your closed account with your old bank will be automatically redirected to your new account with us. We’ll also let the sender know your new details.
Using your overdraft doesn’t mean you can’t switch – you just need to ask whether you’re eligible for an overdraft with us. If you meet our lending criteria and we agree to the switch, your account can move to Metro Bank. If you’re not eligible, you’ll need to repay your overdraft before switching.