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The grass is greener

Switch your everyday banking to Metro Bank

It’s simple and hassle-free. Whether you’re already a Metro Bank customer or you haven’t joined us yet, with the Current Account Switch Service we can have your balance and regular payments transferred over in days.

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Your payments move with you

Your regular payments, including any Direct Debits and standing orders, will transfer to your new account.

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Nothing left behind

Any payments made to your old account after the switch date will be automatically redirected to your new one.

Ready to switch?

If you already have a Metro Bank Current Account, just fill out our switching form, and we’ll take care of everything.

Don’t have a Current Account with us yet?

If you’re new to Metro Bank and looking to switch, you’ll need to open a Current Account first. Then you can fill out our switching form straightaway.

    Switching Guarantee logo

 

 Making it happen is simple

All we need are the details of your old account, including the account number, sort code, card number and the date you want the transfer to take place – 7 working days in the future or later.

Switching online

Switching online

Don’t have a Current Account with us yet? You’ll need one first. Find out more or open a Current Account online now.

If you already have a Current Account with us, you’re ready to go. It’s easy to switch online – all you have to do is fill out our switching form, and we’ll take it from there.

Before you get started, make sure you have the following details to hand:

  • Your old account details, including the account number, sort code and the number on the front of your debit card
  • Your new Metro Bank Current Account details – your account number and your long card number

Current Account Switch Service guide

Current Account Switch Guarantee

Switching in store

Switching in store

Don’t have a Current Account with us yet? You’ll need one first. You can do this in store, or open a Current Account online now.

If you already have a Current Account with us, visit us in store and one of our colleagues will help you get started with your switch.

Use our store locator to find your nearest Metro Bank – we’re open seven days a week, early ‘til late.

Remember to bring:

  • Proof of your name and address (here’s a list of what you need to bring)
  • Your old account details, including the account number, sort code and the number on the front of your debit card (bring your card if you can)
  • The date you want the transfer to take place – we can do this within seven working days from the date you visit, or you can pick a date in the future.

For more info read through our Current Account Switch Guide.

Behind the scenes

Behind the scenes

Once you’ve told us you’d like to switch, and given us the details we need, our switching team will take care of the rest. We will:

  • Transfer your direct debits, standing orders and incoming payments such as salary
  • Move your money from your old account to your new one
  • Close your old account

When your switch is complete, we’ll let you know by email.

FAQs

Got a question about moving your accounts to Metro Bank? Find the answer here.

Do I need to have a Metro Bank Current Account to switch?

Yes. If you don’t have one yet, you can find out more or open a Current Account now. If you already have a Current Account with us, go straight to our switching form or visit us in store.

Can I switch my current account?

Yes, you can use the service to switch accounts from and to any of the participating banks and building societies.

Can I switch my savings account?

No, we can’t switch savings accounts or ISAs.

Can I switch my current account if I am overdrawn?

Yes. You will need to agree any overdraft facilities you require with us. Alternatively, we may be able to provide facilities to help you pay off any existing overdraft you may have, subject to normal lending criteria. If you do not come to an agreement with us you must make separate arrangements to repay your existing overdraft before you switch.

I have a joint account. Can I switch my current account?

Yes, as long as both parties agree to the switch and you are switching to another joint account. It is not possible to use the service to switch a joint account to a sole account.

What happens to payments that people send to my old account?

All incoming and outgoing payments will be automatically redirected to your new account. Each time a payment is redirected, an automatic message is sent back to the originator advising them of your new account details so they can update their records. Some organisations may contact you directly to confirm your details have changed. If you do not want your new details to be given to someone who sends a one-off payment, you can visit us in store or call us on 0345 08 08 500.

When will the money in my old account be transferred to my new account?

You will be able to access the funds in your old account up to and until your switch date, when they will be transferred to your new account.

If the switch is delayed for any reason, can I still use my new account?

Yes, if the new account is open and you have money in it (or an overdraft agreed) then you can use it.

What happens to any debit card transactions or Direct Debits that I have asked my old bank to stop?

The Current Account Switch Service will not interfere with this process and any debit card or Direct Debit transactions that you have asked your bank to stop should remain stopped after your switch.

What if I change my mind?

You can cancel your switch up to seven working days before your switch date. If you do want to cancel, speak to us, who can guide you through this process.

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