MCash
MCash
MCash is our cash delivery and collection service for UK based businesses. Available on the Metro Bank app, it’s a smart, simple and secure way of transporting cash to and from your business premises.
Cash delivery
Cash in the amounts and denominations you want, delivered to your business premises.
Cash collection
Cash collected from your business premises and deposited into your account.
Cash delivery and collection
Cash delivered to and collected from your business premises at the same time.
MCash benefits
Smart: Save time going to and from the bank. Have cash collected and deposited into your bank account.
Simple: Arrange and pay for your cash delivery and collection on the Metro Bank app.
Secure: Safely transport your cash. Collected cash insured from the moment it leaves your business premises.
MCash eligibility
For you and your business to be eligible to use MCash, you'll need to be:
- Registered for Business Internet Banking
- A user of the Metro Bank mobile banking app
- Taking deliveries and receiving collections, at business premises, located within a 30 mile radius of a Metro Bank which offers MCash
If for any reason your business isn’t right for MCash, you may be eligible for another cash-in-transit product. Contact us on 0345 0808 500 or commercial.support@metrobank.plc.uk.
How do I get started?
Signing up to MCash is simple, just pop into one of our stores. They’re open seven days a week and from 8am-8pm on weekdays. There’s no need to make an appointment.
To sign you up all we'll need is:
- Proof of your name and address
- Authorisation to use the business account you're looking to set the service up for
We’ll let you know within two working days if your application has been successful. You’ll then get your welcome pack which has everything you’ll need in it to start using our MCash service, a couple of days later.
Questions and answers
Which days are MCash delivery and collection services available?
MCash service days depend on where your business is located. To find out when MCash is in your area, give us a call on 0345 08 08508 or visit a store.
When you’re registered with MCash and place an order, you’ll need to choose an available day within the next seven days. The cost will vary depending on how much notice you give.
Please note, there’s no MCash service on Christmas Day and the Northern Ireland 12 July bank holiday when the RMS head office is closed.
How is my cash collected and delivered?
We’re working with RMS our cash-in-transit provider to bring you MCash. They’ll be the ones coming to your business premises to deliver and collect your cash.
How many sites can I register?
You can register up to 5 business locations for MCash. To register new locations just pop in store or give us a call on 0345 08 08 508.