This website is for FCA Authorised Intermediaries only
Through our online portal, you can access our affordability calculator, submit applications, stay up to date with your ongoing cases, and switch existing mortgage deals. Need some help? All the ways you can get in touch with us are at the bottom of this page, including info about our dedicated Broker Helpdesk.
Highlights from our most recent Feature of the Week include:
We are currently experiencing high application volumes therefore processing times are taking longer than normal.
Log into the portal to check for updates and messages on your cases or call the Broker Helpdesk on 0203 427 1019 who will be happy to help.
For enquiries on new and existing applications or to request a meeting with your local Business Development Manager, please call us on 0203 427 1019 and we will be happy to help you.
Helpdesk opening hours:
Monday to Wednesday, 9am to 5.30pm
Thursdays, 9.30am to 5.30pm
Fridays, 9am to 5.30pm
Saturdays & Sundays, closed
Our Business Development Management team can answer all your questions from lending policy enquiries to specific updates on your clients' mortgage applications. Find your local Business Development Manager here.
To find a store near you - with extended hours, visit the Store Locator page for details.