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Our opening hours and services

All of our stores are open seven days a week. See our latest opening times

Keep on top of any planned maintenance by checking the status of our services.

A bank at the heart of the community

As a community bank, our customers and their needs always come first.

Being socially responsible and ethical matters to us, which is why we’re honest, consistent and transparent with our customers, and focus on providing the very best service.

We’re a retail and business bank, committed to lending into communities. All of our lending is funded through customer deposits, which means we’re just focused on serving our customers.

Meet the Cardiff Metro Bank team

We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. Our team at the Cardiff store are ready to help every day, where you can walk in without an appointment and walk out with a working account, debit card and all.

Meet the team below and find relevant contact details, too.

Metro M Pin

Steve Gilchrist

Store Manager Cardiff

Unparalleled service is what Metro Bank stores are all about. Your Store Manager is the one responsible for making it happen.

Email Steve at steve.gilchrist@metrobank.plc.uk

Khushboo Patel

Local Director Cardiff

We love getting involved in the local area. From community events to setting up business networking sessions, your Local Director is at the heart of what we do.

Email Khushboo at khushboo.patel@metrobank.plc.uk

Email Khushboo

Chris Hiddins

Local Business Manager Cardiff

Meet your personal point of contact for your business. They’re always on hand with ideas to help you move your business forward.

Email Chris at chris.hiddins@metrobank.plc.uk